FAQ
Frequently Asked Questions – UnSocial
📦 When will my order ship?
Orders are processed in 1–2 business days. Once shipped, you’ll receive a confirmation email with a tracking number.
🚚 What are the shipping options?
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Free Standard Shipping: 4–7 business days (U.S. only)
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Express Shipping: 1–3 business days for $14.99
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International Shipping: Rates and delivery times are automatically calculated at checkout based on your location.
🌍 Do you ship internationally?
Yes. We ship worldwide using reliable carriers. Rates are calculated at checkout. Customs/import fees (if applicable) are the buyer’s responsibility.
💳 What payment methods do you accept?
We accept all major credit cards/debit cards, Apple Pay, Google Pay, PayPal, and Shop Pay.
📨 Can I change or cancel my order?
If your order hasn’t shipped yet, email us ASAP at UnSocial.shop@gmail.com and we’ll do our best to help. Once shipped, changes are not possible.
🔁 What’s your return/refund policy?
We do not accept returns. Refunds are only issued for items that are damaged, defective, or not as described—within 30 days of delivery and with proof.
See our Refund Policy for full details.
📍 Where is UNSOCIAL based?
We’re based in Huber Heights, Ohio, USA.
Address: 8139 Old Troy Pike #1033, Huber Heights, OH 45424
❓Still need help?
Hit us up at UnSocial.shop@gmail.com — we respond within 24–48 hours.